Ordering your favourite styles on Voyido is quick and easy. Just follow these simple steps:

1. Browse through our collection and choose the product you love.
   
2. Select your preferred size (you can refer to the size guide if needed).
   
3. Click on the “Add to Cart” button.
   
4. Once you’ve added everything you want, tap the cart icon at the top of the page.
   
5. Review your items and click “Proceed to Checkout.”
   
6. Log in to your existing Voyido account or continue as a new customer.
   
7. Enter your shipping details, choose your payment method, and click “Complete Order” to finalize your purchase.
   

And that’s it 🎉 Your order will be successfully placed!

Once your order is confirmed on Voyido, you’ll receive an order confirmation message via SMS and email. This will include your order details along with your unique order ID for reference.

After your order is dispatched, we’ll send you another SMS and email with shipping updates so you can track your package easily.

All that’s left to do is relax and wait for your Voyido styles to arrive at your doorstep 😊

At Voyido, we partner with trusted courier services to ensure your order reaches you safely and on time. Your package will be delivered directly to your doorstep, typically within 2–7 business days, depending on your location.

Every order is carefully packed and securely sealed to make sure your products arrive in perfect condition.

You can easily check your order status anytime by following these steps:

1. Log in to your Voyido account using the profile icon available at the top of the website.
   
2. Go to the “Orders” section to view the current status of your purchase along with your previous order history.

As soon as your order is placed, you’ll receive a confirmation via SMS and email with complete order details. Once your package is shipped, we’ll notify you again with tracking information.

If there are any unexpected delays, we will proactively inform you with updated delivery timelines and the reason for the delay.

For urgent deliveries or any other concerns, you can contact our Help Centre and share your order details. Our support team will be happy to assist you.

If you’re unable to see the Cash on Delivery (COD) option at checkout, it usually means that this service is not supported for your delivery PIN code.

In such cases, you can complete your purchase using one of our prepaid payment methods, such as Debit Card, Credit Card, UPI, or Net Banking.

Alternatively, you may choose to have your order delivered to a different address where COD service is available.

If you need any assistance, feel free to reach out to the Voyido support team — we’re here to help!

If your order was not completed but the payment amount was deducted, don’t worry — this can sometimes happen due to temporary banking or network issues.

First, please check your bank account or transaction history to confirm whether the amount has actually been debited. In most cases, if a payment fails, the deducted amount is automatically reversed by your bank within 7–10 business days.

If the refund does not reflect within this timeframe, we recommend contacting the Voyido Help Centre with your payment details and transaction reference number. Our support team will review the issue and assist you promptly.

No, there are absolutely no hidden costs at Voyido.

The price you see on the product page is exactly what you pay at checkout — complete transparency, always.

If your payment doesn’t go through, you can try placing the order again. Before retrying, please make sure:

• Your card or bank details are entered correctly
  
• The billing information matches your bank records
  
• Your internet connection is stable during the transaction
  
• For Net Banking, your login credentials are accurate
  

If the amount has been deducted despite the failed transaction, it is usually refunded automatically by your bank within 7–10 business days.

If you need further assistance, please contact the Voyido Help Centre with your transaction details, and our team will assist you promptly.

Once your order is shipped:

• Metro cities typically receive deliveries within 2–3 business days
  
• Other locations usually receive orders within 3–5 business days
  

Delivery timelines may vary depending on your shipping address, public holidays, or unforeseen circumstances such as weather conditions.

We offer FREE shipping on all prepaid orders across India.

For Cash on Delivery (COD) orders, a small convenience or handling fee may apply.

As soon as your order is dispatched, you will receive a tracking number via email and SMS.

You can use this tracking link to monitor your shipment in real-time and stay updated on its delivery status.

At Voyido, we want you to shop with confidence. If you’re not completely satisfied with your purchase, you can request a return or exchange within 7 days from the date of delivery.

Easy Exchanges

We offer free exchanges and returns, so you won’t have to pay any additional charges to replace your product. Our goal is to keep the process simple and hassle-free for you.

Easy Returns & Refunds

For Prepaid Orders:
The full refund amount will be credited back to your original payment method (such as your bank account, credit card, UPI, etc.).

For Cash on Delivery (COD) Orders:
The refund will be transferred to the bank account details you provide at the time of submitting your return request.

If you need help with a return or exchange, our Voyido support team is always here to assist you.

At Voyido, we aim to make the refund process transparent and simple. Please review the following conditions:

Refund Method

• Prepaid Orders: The refund will be credited back to your original payment method (bank account, credit card, UPI, etc.).
  
• Cash on Delivery (COD) Orders: The refund will be transferred to the bank account details shared by you while submitting the return request.

Return Verification & Pickup

• Once your return request is reviewed and approved by our support team, a reverse pickup will be arranged (where serviceable).
  
• After the product is collected and successfully inspected, the refund or exchange will be processed.
  
• Exchanges are subject to product availability at the time of processing.

Defective or Damaged Products

If you receive a damaged or defective item, please upload clear images through our return centre. After verification by our team, we will arrange a refund or exchange accordingly.

Important Conditions

• Products that appear worn, washed, altered, or damaged due to use may not be eligible for return, for hygiene and quality reasons.
  
• If reverse pickup is not available for your PIN code, you may be required to self-ship the product to us.
  
• Items purchased during special sales or at heavy discounts may not qualify for refunds or exchanges (as per offer terms).

Refund Timeline

Refunds are initiated once the returned item reaches our warehouse and passes quality inspection. The amount is typically processed within 5–7 business days after approval.

If you need any assistance, the Voyido support team is always ready to help ensure a smooth experience.

If you return a product that was purchased during a promotional sale or special discount period, the refund will be processed for the actual amount paid by you at the time of purchase.

Please note that refunds will not be calculated based on the product’s current price after the sale has ended.

Yes, Voyido accepts bulk orders and selected customisation requests.

If you’re looking to place a large-quantity order or need custom designs, you can reach out to us with your requirements and design details via our official support email. Our team will review your request and get back to you with the available options.

For bulk purchases, we may also offer special pricing or discounts depending on the order quantity.