Terms of service

Welcome to VOYIDO. By accessing or using our website, placing an order, or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

If you do not agree with any part of these terms, you should not use our website or services.

1. Account Terms

To access certain features of our store, you may be required to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information, misuse the website, or violate these Terms of Service.

2. Pricing and Payment

All prices listed on VOYIDO are in Indian Rupees (INR) unless stated otherwise and are inclusive or exclusive of applicable taxes as mentioned on the product page.

We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase through our supported payment gateways. We do not store your payment details.

3. Product Descriptions

We strive to display product information, images, and descriptions as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

VOYIDO does not warrant that product descriptions or other content are error-free, complete, or current.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. We reserve the right to accept or reject any order at our discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraud.

Once an order is confirmed, cancellation may not be possible if the order has already been processed or shipped.

5. Shipping and Delivery

Orders are processed within 7 business days unless otherwise stated.

Delivery timelines provided are estimates and may vary due to courier delays, location, weather conditions, or unforeseen circumstances. VOYIDO is not responsible for delays caused by third-party logistics partners.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, available on our website.

Refunds, if approved, will be processed to the original payment method within a reasonable timeframe. Shipping charges, if any, are non-refundable unless otherwise stated.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent activity
  • Violating applicable laws or regulations
  • Uploading or transmitting malicious code or viruses
  • Infringing on intellectual property rights
  • Harassing, abusing, or harming others

We reserve the right to terminate access for users engaging in prohibited activities.

8. Limitation of Liability

To the maximum extent permitted by law, VOYIDO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

9. Intellectual Property

All content on this website, including logos, images, text, designs, and graphics, is the property of VOYIDO and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.