Privacy policy

Welcome to Voyido. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

a) Personal Information

This includes information you provide directly to us, such as:

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment details (processed securely via third-party payment gateways)

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring website or source

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding orders, updates, or support requests
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember your preferences
  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings. However, disabling cookies may affect some features of the website.

4. Third-Party Services

We use trusted third-party services to operate our store and fulfill orders, including:

  • Shopify – for website hosting and e-commerce functionality
  • Payment gateways and logistics partners

These third parties have access to your information only to the extent necessary to perform their services and are obligated to protect your data.

5. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no method of transmission over the internet is 100% secure, we follow industry-standard practices to safeguard your data.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.