Shipping policy

Thank you for shopping with VOYIDO. We aim to deliver your orders in a timely, safe, and reliable manner. Please read our Shipping Policy below to understand how orders are processed and shipped.

1. Shipping Methods

We offer shipping through trusted third-party courier and logistics partners to ensure reliable delivery across India. Shipping methods may vary based on your location, product availability, and courier serviceability.

At this time, shipping is available to selected locations as supported by our logistics partners.

2. Order Processing Time

All orders are processed within 7 business days after the order is placed and payment is confirmed.

Please note:

  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-volume periods, processing times may be slightly longer.

3. Delivery Timeframes

Once shipped, orders are typically delivered within 7–10 BUSINESS DAYS, depending on your location and courier partner.

Delivery timelines are estimates and may vary due to factors beyond our control, such as:

  • Courier delays
  • Weather conditions
  • Remote delivery locations

4. Tracking Information

Once your order is shipped, you will receive a confirmation message/email containing tracking details. You can use this information to track your shipment until it reaches your doorstep.

If you do not receive tracking details within a reasonable timeframe, please contact us at voyido.official@gmail.com.

5. Delivery Issues and Delays

While we work closely with our delivery partners to ensure smooth shipping, delays may occasionally occur due to unforeseen circumstances.

VOYIDO is not responsible for delays caused by:

  • Courier service disruptions
  • Incorrect or incomplete delivery addresses
  • Natural events or regional restrictions

If your order is delayed beyond the expected timeframe, please reach out to us and we’ll do our best to assist.

6. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.

Additional shipping charges may apply for re-shipping returned orders.